Royal Bank of Canada in downtown Stoney Creek closing next year

News Dec 11, 2017 by Laura Lennie Stoney Creek News

Royal Bank of Canada in Olde Town Stoney Creek is closing its doors next year.

The RBC’s 42 King St. E. branch will merge with the 917 Queenston Rd. location on March 9.

“We’ve been a part of the community for a number of years and the decision to relocate was not easy,” greater Hamilton regional vice-president Laurie Davidson says. “It was made only after careful consideration about how we can best serve our clients in this community.”

Davidson said online, mobile and other digital banking technology is accelerating and changing people’s banking habits and as a result, foot traffic at the King Street East branch has declined considerably.

“We need to adapt and change,” she said, adding the branch already had reduced working hours to keep the location open. “However, with even further traffic decline, it does not make it viable to remain open. We understand change is not always easy, which is why we are offering to meet with every client to build a personalized plan for each of them.”

Davidson said the closure will not result in the loss of jobs.

There’s a role for every employee from the King Street East branch at the Queenston Road location, so clients will be seeing familiar faces there, she said.

“We are exploring locations to add an ATM in the community,” Davidson said. “In addition to the ATM, online, telephone and mobile banking, clients will continue to be served by mobile experts, including financial, investment and retirement planners, mortgage specialists, commercial bankers and small business advisers who will meet with them where most convenient.”

Stoney Creek Business Improvement Area chair Richard Clough acknowledged the banking industry is changing, but said the closure is still a “great loss” for the downtown core.

“For some people, this change will not be stressful; for others, this change will rock their world,” he said. “Seniors who walk to the bank and are not versed in internet communications will be disadvantaged by this move to Queenston Road.”

In addition to the RBC, the 42 King St. E. location is home to Karen Cerello CPA Professional Corporation, Merry Maids and Able Insurance Brokers Ltd.

Asked if there’s been any discussion about who could take over the bank’s vacant space, Clough said, “There is some talk around who will move into the building, but at this point it is only talk.”

Royal Bank of Canada in downtown Stoney Creek closing next year

Bank’s King Street East branch amalgamating with Queenston Road location in March

News Dec 11, 2017 by Laura Lennie Stoney Creek News

Royal Bank of Canada in Olde Town Stoney Creek is closing its doors next year.

The RBC’s 42 King St. E. branch will merge with the 917 Queenston Rd. location on March 9.

“We’ve been a part of the community for a number of years and the decision to relocate was not easy,” greater Hamilton regional vice-president Laurie Davidson says. “It was made only after careful consideration about how we can best serve our clients in this community.”

Davidson said online, mobile and other digital banking technology is accelerating and changing people’s banking habits and as a result, foot traffic at the King Street East branch has declined considerably.

For some people, this change will not be stressful; for others, this change will rock their world.

“We need to adapt and change,” she said, adding the branch already had reduced working hours to keep the location open. “However, with even further traffic decline, it does not make it viable to remain open. We understand change is not always easy, which is why we are offering to meet with every client to build a personalized plan for each of them.”

Davidson said the closure will not result in the loss of jobs.

There’s a role for every employee from the King Street East branch at the Queenston Road location, so clients will be seeing familiar faces there, she said.

“We are exploring locations to add an ATM in the community,” Davidson said. “In addition to the ATM, online, telephone and mobile banking, clients will continue to be served by mobile experts, including financial, investment and retirement planners, mortgage specialists, commercial bankers and small business advisers who will meet with them where most convenient.”

Stoney Creek Business Improvement Area chair Richard Clough acknowledged the banking industry is changing, but said the closure is still a “great loss” for the downtown core.

“For some people, this change will not be stressful; for others, this change will rock their world,” he said. “Seniors who walk to the bank and are not versed in internet communications will be disadvantaged by this move to Queenston Road.”

In addition to the RBC, the 42 King St. E. location is home to Karen Cerello CPA Professional Corporation, Merry Maids and Able Insurance Brokers Ltd.

Asked if there’s been any discussion about who could take over the bank’s vacant space, Clough said, “There is some talk around who will move into the building, but at this point it is only talk.”

Royal Bank of Canada in downtown Stoney Creek closing next year

Bank’s King Street East branch amalgamating with Queenston Road location in March

News Dec 11, 2017 by Laura Lennie Stoney Creek News

Royal Bank of Canada in Olde Town Stoney Creek is closing its doors next year.

The RBC’s 42 King St. E. branch will merge with the 917 Queenston Rd. location on March 9.

“We’ve been a part of the community for a number of years and the decision to relocate was not easy,” greater Hamilton regional vice-president Laurie Davidson says. “It was made only after careful consideration about how we can best serve our clients in this community.”

Davidson said online, mobile and other digital banking technology is accelerating and changing people’s banking habits and as a result, foot traffic at the King Street East branch has declined considerably.

For some people, this change will not be stressful; for others, this change will rock their world.

“We need to adapt and change,” she said, adding the branch already had reduced working hours to keep the location open. “However, with even further traffic decline, it does not make it viable to remain open. We understand change is not always easy, which is why we are offering to meet with every client to build a personalized plan for each of them.”

Davidson said the closure will not result in the loss of jobs.

There’s a role for every employee from the King Street East branch at the Queenston Road location, so clients will be seeing familiar faces there, she said.

“We are exploring locations to add an ATM in the community,” Davidson said. “In addition to the ATM, online, telephone and mobile banking, clients will continue to be served by mobile experts, including financial, investment and retirement planners, mortgage specialists, commercial bankers and small business advisers who will meet with them where most convenient.”

Stoney Creek Business Improvement Area chair Richard Clough acknowledged the banking industry is changing, but said the closure is still a “great loss” for the downtown core.

“For some people, this change will not be stressful; for others, this change will rock their world,” he said. “Seniors who walk to the bank and are not versed in internet communications will be disadvantaged by this move to Queenston Road.”

In addition to the RBC, the 42 King St. E. location is home to Karen Cerello CPA Professional Corporation, Merry Maids and Able Insurance Brokers Ltd.

Asked if there’s been any discussion about who could take over the bank’s vacant space, Clough said, “There is some talk around who will move into the building, but at this point it is only talk.”