Horizon Utilities warns customers to be aware of ongoing phone scam

News May 13, 2015 by Gord Bowes Hamilton Mountain News

You can hang up on anyone who identifies themselves as being from the “Horizon Utilities disconnection department” and demanding payment over the phone, says the real Horizon Utilities.

Horizon says it was notified of a billing payment scam that is focusing on customers in Hamilton and St. Catharines. Residential and small business customers are being targeted with threatening phone calls demanding immediate payment of their electricity bill via credit card.

Scammers are threatening customers with same-day disconnection if they do not make the payment immediately. The callers tell customers to pay with a credit card. If customers do not have a credit card, they demand customers purchase a prepaid card and call a 1-800 number that connects to an alleged hydro billing department.

The answering service may indicate the caller has reached Horizon Utilities Corporation, but it is not the legitimate electricity provider.

Horizon advise contacting police if you believe you may be a victim of fraud or theft.

Horizon Utilities warns customers to be aware of ongoing phone scam

'Horizon Utilities disconnection department' is not legitimate

News May 13, 2015 by Gord Bowes Hamilton Mountain News

You can hang up on anyone who identifies themselves as being from the “Horizon Utilities disconnection department” and demanding payment over the phone, says the real Horizon Utilities.

Horizon says it was notified of a billing payment scam that is focusing on customers in Hamilton and St. Catharines. Residential and small business customers are being targeted with threatening phone calls demanding immediate payment of their electricity bill via credit card.

Scammers are threatening customers with same-day disconnection if they do not make the payment immediately. The callers tell customers to pay with a credit card. If customers do not have a credit card, they demand customers purchase a prepaid card and call a 1-800 number that connects to an alleged hydro billing department.

The answering service may indicate the caller has reached Horizon Utilities Corporation, but it is not the legitimate electricity provider.

Horizon advise contacting police if you believe you may be a victim of fraud or theft.

Horizon Utilities warns customers to be aware of ongoing phone scam

'Horizon Utilities disconnection department' is not legitimate

News May 13, 2015 by Gord Bowes Hamilton Mountain News

You can hang up on anyone who identifies themselves as being from the “Horizon Utilities disconnection department” and demanding payment over the phone, says the real Horizon Utilities.

Horizon says it was notified of a billing payment scam that is focusing on customers in Hamilton and St. Catharines. Residential and small business customers are being targeted with threatening phone calls demanding immediate payment of their electricity bill via credit card.

Scammers are threatening customers with same-day disconnection if they do not make the payment immediately. The callers tell customers to pay with a credit card. If customers do not have a credit card, they demand customers purchase a prepaid card and call a 1-800 number that connects to an alleged hydro billing department.

The answering service may indicate the caller has reached Horizon Utilities Corporation, but it is not the legitimate electricity provider.

Horizon advise contacting police if you believe you may be a victim of fraud or theft.