LETTER: Canada Post committed to finding solutions for community mailboxes

News Jan 27, 2015 Hamilton Mountain News

We would like to take an opportunity to respond to Councillor Doug Conley’s Jan. 22 column, “Community mailboxes are unfortunate reality.”

We recognize that many people have questions and concerns about changing from door-to-door delivery to community mailbox service and we are committed to keeping everyone informed throughout the process. We’ve also developed an approach that helps us find solutions that work for each neighbourhood.

We begin the process by mailing a survey to every household being converted.

This survey helps us understand the preferences and concerns in each neighborhood.

For example, in the neighborhoods we are converting in Hamilton in 2015, 87 per cent of the responders preferred smaller clusters of boxes located close to their home. This information is layered with our guidelines to help us find the safest, most convenient locations for the community mailboxes.

From there, we knock on doors to homes adjacent to the proposed locations to inform the homeowner and listen to any additional concerns.

If alternative sites are suggested we investigate and, in many cases, move the site accordingly.

In fact, we have already made adjustments or moved several community mailbox sites in the Hamilton area, based on the feedback we’ve received so far.

Throughout the process in Hamilton, we have been in communication with the mayor and councillors whose wards are being converted.

We have shared the input received from their citizens and sought to work with the city on identifying the best site locations.

We believe the best outcome for citizens come from our working together with municipalities throughout the process.

With close to one million households now either converted to community mailboxes or slated for conversion in 2015, we are working with municipalities across the country on a regular basis.

This has been, and will continue to be an important part of our process.

We will continue to keep the City of Hamilton informed of our progress as we have since this process began last fall.

Susan Margles  Vice President, Government  Relations and Policy

Canada Post

LETTER: Canada Post committed to finding solutions for community mailboxes

News Jan 27, 2015 Hamilton Mountain News

We would like to take an opportunity to respond to Councillor Doug Conley’s Jan. 22 column, “Community mailboxes are unfortunate reality.”

We recognize that many people have questions and concerns about changing from door-to-door delivery to community mailbox service and we are committed to keeping everyone informed throughout the process. We’ve also developed an approach that helps us find solutions that work for each neighbourhood.

We begin the process by mailing a survey to every household being converted.

This survey helps us understand the preferences and concerns in each neighborhood.

For example, in the neighborhoods we are converting in Hamilton in 2015, 87 per cent of the responders preferred smaller clusters of boxes located close to their home. This information is layered with our guidelines to help us find the safest, most convenient locations for the community mailboxes.

From there, we knock on doors to homes adjacent to the proposed locations to inform the homeowner and listen to any additional concerns.

If alternative sites are suggested we investigate and, in many cases, move the site accordingly.

In fact, we have already made adjustments or moved several community mailbox sites in the Hamilton area, based on the feedback we’ve received so far.

Throughout the process in Hamilton, we have been in communication with the mayor and councillors whose wards are being converted.

We have shared the input received from their citizens and sought to work with the city on identifying the best site locations.

We believe the best outcome for citizens come from our working together with municipalities throughout the process.

With close to one million households now either converted to community mailboxes or slated for conversion in 2015, we are working with municipalities across the country on a regular basis.

This has been, and will continue to be an important part of our process.

We will continue to keep the City of Hamilton informed of our progress as we have since this process began last fall.

Susan Margles  Vice President, Government  Relations and Policy

Canada Post

LETTER: Canada Post committed to finding solutions for community mailboxes

News Jan 27, 2015 Hamilton Mountain News

We would like to take an opportunity to respond to Councillor Doug Conley’s Jan. 22 column, “Community mailboxes are unfortunate reality.”

We recognize that many people have questions and concerns about changing from door-to-door delivery to community mailbox service and we are committed to keeping everyone informed throughout the process. We’ve also developed an approach that helps us find solutions that work for each neighbourhood.

We begin the process by mailing a survey to every household being converted.

This survey helps us understand the preferences and concerns in each neighborhood.

For example, in the neighborhoods we are converting in Hamilton in 2015, 87 per cent of the responders preferred smaller clusters of boxes located close to their home. This information is layered with our guidelines to help us find the safest, most convenient locations for the community mailboxes.

From there, we knock on doors to homes adjacent to the proposed locations to inform the homeowner and listen to any additional concerns.

If alternative sites are suggested we investigate and, in many cases, move the site accordingly.

In fact, we have already made adjustments or moved several community mailbox sites in the Hamilton area, based on the feedback we’ve received so far.

Throughout the process in Hamilton, we have been in communication with the mayor and councillors whose wards are being converted.

We have shared the input received from their citizens and sought to work with the city on identifying the best site locations.

We believe the best outcome for citizens come from our working together with municipalities throughout the process.

With close to one million households now either converted to community mailboxes or slated for conversion in 2015, we are working with municipalities across the country on a regular basis.

This has been, and will continue to be an important part of our process.

We will continue to keep the City of Hamilton informed of our progress as we have since this process began last fall.

Susan Margles  Vice President, Government  Relations and Policy

Canada Post