City reopens city hall, but service centres are closed

News Jul 15, 2020 by Kevin Werner Ancaster News

Ancaster’s Municipal Service Centre is scheduled to reopen sometime in August, along with the other city centres, say officials.

As the city enters its own Phase 2 Hamilton Reopens strategy, Hamilton’s Emergency Operations Centre director Paul Johnson said the target is for all of the city’s municipal service centres to reopen by mid-August.

“There will be some staggering of the operations,” said Johnson.

He said the city has brought in many safety guidelines for staff, councillors and members of the public who use the facilities, including Plexiglas dividers.

Ancaster Coun. Lloyd Ferguson urged the city to reopen the service centres last month. He said the facilities, especially in Ancaster, have become outlets for the public to get essential documents such as marriage licences and death certificates. He said residents usually line up at the centre to pay their taxes.

“There are all kinds of services we provide to the public through our municipal service centres,” he said.

Hamilton residents, though, will be able to access City Hall on a limited basis starting on July 20, said Johnson. The city is reopening the first two floors of the building between 8:30 a.m. and 4 p.m.

Johnson said the main floor will be restricted to 40 people and all staff, councillors and the public will be screened before entering.

“We want to make sure we have good physical distancing,” he said. “Staff members will be ready to serve you behind Plexiglas barriers.”

He said security guards will be on site and there will be “greeters” to direct the public to the appropriate locations. Visitors can access staff or councillors by appointment or through drop-ins.

Johnson said city hall’s second floor rear access will be closed to the public, and only open to staff and councillors.

Johnson encouraged people to use the city’s website — www.hamilton.ca — to conduct any transactions or business.

“We encourage you to do that,” he said. “It is the easier way.”

He said the public will be prohibited from using the building as a cut-through to get to Hunter Street or other locations from Main Street, including during off hours.

Mayor Fred Eisenberger said staff are not encouraging face-to-face encounters, but reopening city hall will allow residents to “communicate in person on key community issues as required.”

The city is still required to follow the provincial orders of limiting gatherings.

Council and committee meetings will still remain virtual and the council chambers are still closed, said Johnson.

“If you don’t feel well, don’t come to city hall,” said Johnson.

He said for more information on the city’s reopening plans, check out the city’s website.

Meanwhile, Eisenberger has ended after nearly four months his twice-weekly coronavirus updates with the media. He said when there is an update to provide to the community, he will host a virtual news conference. The city will continue to issue news releases on its website.

Hamilton reopens city hall, but service centres remain closed

News Jul 15, 2020 by Kevin Werner Ancaster News

Ancaster’s Municipal Service Centre is scheduled to reopen sometime in August, along with the other city centres, say officials.

As the city enters its own Phase 2 Hamilton Reopens strategy, Hamilton’s Emergency Operations Centre director Paul Johnson said the target is for all of the city’s municipal service centres to reopen by mid-August.

“There will be some staggering of the operations,” said Johnson.

He said the city has brought in many safety guidelines for staff, councillors and members of the public who use the facilities, including Plexiglas dividers.

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Ancaster Coun. Lloyd Ferguson urged the city to reopen the service centres last month. He said the facilities, especially in Ancaster, have become outlets for the public to get essential documents such as marriage licences and death certificates. He said residents usually line up at the centre to pay their taxes.

“There are all kinds of services we provide to the public through our municipal service centres,” he said.

Hamilton residents, though, will be able to access City Hall on a limited basis starting on July 20, said Johnson. The city is reopening the first two floors of the building between 8:30 a.m. and 4 p.m.

Johnson said the main floor will be restricted to 40 people and all staff, councillors and the public will be screened before entering.

“We want to make sure we have good physical distancing,” he said. “Staff members will be ready to serve you behind Plexiglas barriers.”

He said security guards will be on site and there will be “greeters” to direct the public to the appropriate locations. Visitors can access staff or councillors by appointment or through drop-ins.

Johnson said city hall’s second floor rear access will be closed to the public, and only open to staff and councillors.

Johnson encouraged people to use the city’s website — www.hamilton.ca — to conduct any transactions or business.

“We encourage you to do that,” he said. “It is the easier way.”

He said the public will be prohibited from using the building as a cut-through to get to Hunter Street or other locations from Main Street, including during off hours.

Mayor Fred Eisenberger said staff are not encouraging face-to-face encounters, but reopening city hall will allow residents to “communicate in person on key community issues as required.”

The city is still required to follow the provincial orders of limiting gatherings.

Council and committee meetings will still remain virtual and the council chambers are still closed, said Johnson.

“If you don’t feel well, don’t come to city hall,” said Johnson.

He said for more information on the city’s reopening plans, check out the city’s website.

Meanwhile, Eisenberger has ended after nearly four months his twice-weekly coronavirus updates with the media. He said when there is an update to provide to the community, he will host a virtual news conference. The city will continue to issue news releases on its website.

Hamilton reopens city hall, but service centres remain closed

News Jul 15, 2020 by Kevin Werner Ancaster News

Ancaster’s Municipal Service Centre is scheduled to reopen sometime in August, along with the other city centres, say officials.

As the city enters its own Phase 2 Hamilton Reopens strategy, Hamilton’s Emergency Operations Centre director Paul Johnson said the target is for all of the city’s municipal service centres to reopen by mid-August.

“There will be some staggering of the operations,” said Johnson.

He said the city has brought in many safety guidelines for staff, councillors and members of the public who use the facilities, including Plexiglas dividers.

Related Content

Ancaster Coun. Lloyd Ferguson urged the city to reopen the service centres last month. He said the facilities, especially in Ancaster, have become outlets for the public to get essential documents such as marriage licences and death certificates. He said residents usually line up at the centre to pay their taxes.

“There are all kinds of services we provide to the public through our municipal service centres,” he said.

Hamilton residents, though, will be able to access City Hall on a limited basis starting on July 20, said Johnson. The city is reopening the first two floors of the building between 8:30 a.m. and 4 p.m.

Johnson said the main floor will be restricted to 40 people and all staff, councillors and the public will be screened before entering.

“We want to make sure we have good physical distancing,” he said. “Staff members will be ready to serve you behind Plexiglas barriers.”

He said security guards will be on site and there will be “greeters” to direct the public to the appropriate locations. Visitors can access staff or councillors by appointment or through drop-ins.

Johnson said city hall’s second floor rear access will be closed to the public, and only open to staff and councillors.

Johnson encouraged people to use the city’s website — www.hamilton.ca — to conduct any transactions or business.

“We encourage you to do that,” he said. “It is the easier way.”

He said the public will be prohibited from using the building as a cut-through to get to Hunter Street or other locations from Main Street, including during off hours.

Mayor Fred Eisenberger said staff are not encouraging face-to-face encounters, but reopening city hall will allow residents to “communicate in person on key community issues as required.”

The city is still required to follow the provincial orders of limiting gatherings.

Council and committee meetings will still remain virtual and the council chambers are still closed, said Johnson.

“If you don’t feel well, don’t come to city hall,” said Johnson.

He said for more information on the city’s reopening plans, check out the city’s website.

Meanwhile, Eisenberger has ended after nearly four months his twice-weekly coronavirus updates with the media. He said when there is an update to provide to the community, he will host a virtual news conference. The city will continue to issue news releases on its website.