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photo by Mike Pearson

photo by Mike Pearson

This downed tree blocked the intersection of Upper Sherman Avenue and Regal Drive on the south Mountain.

3,000 Horizon customers still without power after ice storm

Horizon Utilities says crews worked through the night to restore service and have brought the total number of customers still without power down to about 2,600 in Hamilton, down from 12,000 Sunday night and a high of 30,000 earlier on Sunday.

Customers still without power later this morning (Monday) are encouraged to call Horizon Utilities after 9 a.m. because, while the main grid can be restored, individual services can still be without power. To report power outages call 905-522-6611 in Hamilton.

Customers without power are also asked to check their equipment for damage that might need repair by a certified contractor. An Electrical Safety Authority inspection may be need before Horizon can reconnect your service. Call ESA (1-877-372-7233) to get re-connected. More info:  www.horizonutilities.com/ourCompany/publications/Documents/2013/ServiceStackRepair.pdf

The City of Hamilton says roads and forestry crews continue working to ensure all roads are salted and debris is removed.

Recreation centres remain open and residents are accessing them to charge up their mobile devices, utilize the showers and as warming stations. Power still remains out at the North Wentworth Arena in Flamborough and residents are being re-routed to the Dundas shelter/recreation centre.

Staff continue to be in touch with neighbouring municipalities and other agencies to determine the availability of additional resources as needed.

Garbage/recycling pick up is scheduled as usual. Please note, residents who have downed tree branches are encouraged where possible to leave them at the curb side. They will be picked up on your regular scheduled waste collection day.  Updates on pick up will continue throughout the week as the extent of the damage is assessed.

For any emergencies related to City-services, please call 905-546-CITY (2489). Our Contact Centre is open 24 hours a day.

See www.hamilton.ca or follow the city on Twitter at @CityofHamilton.

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